What's New Bulletin 106 - 11 August 2022

This is the one hundred and sixth weekly provider bulletin, containing information on guidance, procedures and new initiatives. Very urgent or high priority communications may still be issued on an ad hoc basis, but we will try to keep these to a minimum

  1. Amber Warning of Extreme Heat (information for all providers)
  2. REMINDER Department of Health and Social Care (DHSC) update: Formal Notice of data required from 31 July 2022, link to DHSC guidance, and summary of changes to the Capacity Tracker (information for all providers)
  3. REMINDER Capacity Tracker refresher sessions – including mandatory data completion (information for all providers)
  4. REMINDER Capacity Tracker: Ensure your alerts are switched on so you don’t miss out on automated email reminders when the mandatory data sets are due (information for all providers)
  5. Skills for Care – Upcoming events and new resources (information for all providers)
  6. NHS England/NHS Improvement Midlands Autism Workstream - Best practice guide – How to Involve Autistic People in Co-Production – feedback requested (information for all providers)

1. Amber Warning of Extreme Heat (information for all providers)

The Met Office has issued an Amber Warning of Extreme Heat affecting the West Midlands, following the Level 3 Heat-health Alert. This heat is expected to last from Thursday 11 August to Sunday 14 August 2022.

Headline: A hot spell will develop across parts of England and Wales later this week.

What to expect:

  • Adverse health effects are likely to be experienced by those vulnerable to extreme heat
  • The wider population are likely to experience some adverse health effects including sunburn or heat exhaustion (dehydration, nausea, fatigue) and other heat related illnesses
  • Some changes in working practices and daily routines likely to be required
  • An increased chance that some heat-sensitive systems and equipment may fail
  • More people are likely to visit coastal areas, lakes, rivers and other beauty spots leading to an increased risk of water safety and fire-related incidents
  • Some delays to road, rail and air travel are possible, with potential for welfare issues for those who experience prolonged delays

Please share this information and the attached guidance with your staff, service users, communities and partner networks to help ensure that citizens – particularly those who are most vulnerable – are adequately supported.

Additional useful links to guidance include:

Translated “Beat the Heat” Posters

NHS guidance on keeping your baby safe in the sun

AGE UK advice for older adults staying safe in hot weather

BCC guidance on staying safe during heatwaves

British Red Cross guidance on first aid for heat exhaustion and heatstroke, as well as top tips for staying cool

UK-AIR daily air pollution forecasts

UK-AIR health advice

Swim England safety advice for open water swimming in hot weather

West Midlands Fire Service guidance on Heatwave and Fire Safety

A Heatwave Care Home Managers guide has been circulated to providers. If you don't have a copy, please email marketintelligence@birmingham.gov.uk

Please note that you can also sign up to receive Met Office Weather Alerts via email using the link below:

Met Office Weather Alerts

2. REMINDER Department of Health and Social Care (DHSC) update: Formal Notice of data required from 31 July 2022, link to DHSC guidance, and summary of changes to the Capacity Tracker (information for all providers)

DHSC has published the Formal Notice setting out what information is required by the Secretary of State for Health and Social Care from CQC-regulated adult social care providers, under section 277A of the Health and Social Care Act 2012, as inserted by section 99 of the Health and Care Act 2022.

The Notice can be found below. Per the Formal Notice, the first set of monthly data is due by the end of 14 August 2022.

Formal notice of a mandate for all ASC providers

The DHSC has also published guidance to support providers with this new requirement. DHSC Guidance can be found below:

Guidance for providers on data collection

The layout of the Capacity Tracker has changed so that the questions for the Adult Social Care submission, mandated by DHSC, will be clearly identifiable. During the reporting period, this section will also be highlighted. Pop-up messages will let you know that you’ve successfully updated and the date/time stamp in the Update Assurance section. To help providers, email reminders will be sent during the reporting window (8 August to 14 August 2022) – please ensure your email notifications are turned on if you wish to receive these. These will go out every 24 hours until your information is updated.

If you have questions or queries regarding how to update the data and where to report specific scenarios, please contact capacitytracker-guidance@dhsc.gov.uk

If you are experiencing technical issues with Capacity Tracker, please contact necsu.capacitytracker@nhs.net or the Capacity Tracker Support Centre on 0191-691-3729.

3. REMINDER Capacity Tracker refresher sessions – including mandatory data completion (information for all providers)

30 minute Demonstration Q&A Sessions are available for those new to the Capacity Tracker, or in need of a refresh.

The sessions cover the following topics;

  1. How to create a CT Account (optional)
  2. How to do a Bulk Upload (optional)
  3. How to approve an Account – for other users within location
  4. End User Interface/Data Input – inc. provider details, automated reminder emails
  5. DHSC Data Mandation and FAQ's (incorporated during the session)

Click on the dates below to join the sessions

Care Home Sessions

Friday 5 August 2022

Monday 8 August 2022

Tuesday 9 August 2022

Wednesday 10 August 2022

Thursday 11 August 2022

Friday 12 August 2022

Monday 15 August 2022

Home Care Sessions

Friday 5 August 2022

Monday 8 August 2022

Tuesday 9 August 2022

Wednesday 10 August 2022

Thursday 11 August 2022

Friday 12 August 2022

Monday 15 August 2022

4. REMINDER Capacity Tracker: Ensure your alerts are switched on so you don’t miss out on automated email reminders when the mandatory data sets are due (information for all providers)

The start date for submissions of the DHSC Mandatory Data Set is fast approaching (14 August 2022) and it is worth checking you are set up to receive email notifications from Capacity Tracker and have not opted out by de-selecting this option in the system. Attached is a list of Birmingham providers not set up to receive emails. To help providers stay on track with the mandatory data submissions email alerts have been set up in the Capacity Tracker to systematically remind providers when submission dates are due to help avoid any unnecessary fines for non- submission.

How to check whether your alerts are switched on;

Accessing Capacity Tracker in My Details page, at the bottom of the page tick to "receive communication emails"

Or you can contact the Support Centre

The latest guidance that was sent out to providers on 27 July 2022 for ease of reference (User Interface Changes). If you don't have a copy, please email marketintelligence@birmingham.gov.uk

If you have any queries or questions around data submissions or re-instating communication emails please contact the Support Centre on 0191 691 3729 or email necsu.capacitytracker@nhs.net.

It is really important that you continue to update capacity tracker at least weekly if not daily to ensure we have up-to-date information on the crucial service you provide.

For further information on the Department of Health and Social Care mandatory data collection see Item 3 of our previous bulletin below;

What's New Bulletin 104 - 28 July 2022 - Care services providers' bulletin (birmingham.gov.uk)

5. Skills for Care – Upcoming events and new resources (information for all providers)

A list of upcoming events and new resources which might be of interest to registered managers has been circulated to providers. If you don't have a copy, please email marketintelligence@birmingham.gov.uk

6. NHS England/NHS Improvement Midlands Autism Workstream - Best practice guide – How to Involve Autistic People in Co-Production – feedback requested (information for all providers)

Following the piece of work on how to embed good coproduction in the Midlands, NHS England and NHS Improvement have produced a document entitled 'Best Practice - How to include autistic people in co-production'. This has been circulated to providers. If you don't have a copy, please email marketintelligence@birmingham.gov.uk This is a compilation of the feedback and themes that came out of work with their expert by experience focus group and a regional systems workstream meeting deep dive in this area that was undertook in the Spring.

This is a collaborative piece of work between Midlands NHS England and ADASS with not only the themes from our sessions but a set of useful resources at the end.

You are being asked to review the attached and provide any feedback on this document or its usefulness to helen.southwell@nhs.net.