Key announcements

Our council tax and benefits online systems and forms may be unavailable on Saturday 21 May between 8am and 2pm due to planned maintenance. Details of how to offer support to Ukraine residents fleeing war, and where to find information and advice are on our City of Sanctuary webpage

Test and Trace support payment

The Test and trace scheme has ended

The scheme ended on 24 February 2022.

From the 7 April 2022 no further applications will be accepted.

Further information about COVID-19 can be found on the GOV.UK website.

Appeals

Local authorities are not required to provide a right of appeal against any decision not to award a payment, either for the main Test and Trace Support Payment or for applications to receive a discretionary payment.

People who are turned down will not be eligible because they do not meet the criteria.

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