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We are undergoing planned maintenance, which started at 22:00 Thursday 12 January, and is currently expected to last until 23:00

If you have anything urgent to bring to our attention, these alternatives are available:

To report a concern about a child or a vulnerable adult: phone 0121 675 4806; if you think somebody is in immediate danger please phone 999.
For crimes or antisocial behaviour: phone the police on 101 or if lives or property are threatened call 999.
For serious potholes, faulty street or traffic lights, or other emergencies on the roads and pavements: phone 0121 303 4149.
For an emergency in a park: phone 0121 464 8728.
For short notice help with a bereavement: phone 07850 142609.

To pay a parking Penalty Charge Notice: use our separate online service.
To pay a Clean Air Zone charge: use the central government system.
If you are in a library, you can join the library, book a library computer, or search the library catalogue.