Coronavirus (COVID-19):

Coronavirus remains a serious health risk. It’s important to stay cautious and help protect yourself and others. Please continue to follow national government advice.


In light of recent events with regards to COVID-19, our offices are temporarily closed and all licensing staff are currently working from home. Officers are available by email only.

We are aware that this will have an impact on the service that we can provide within Licensing, and appreciate how frustrating this will be.

At this time we are only able to accept applications made via the GOV.UK website (where applicable) or via email at We will aim to respond to your email as soon as we can.

Please note as a temporary interim measure all licensing service updates will be posted on the Taxi and private hire bulletin.

We are working hard to keep the disruption to a minimum, and kindly ask for your patience.

Re-opening of licensed premises

The Roadmap to Recovery, issued by the Government in February 2021 details the various stages of reopening including an indication of when we can expect each stage to occur. Dates given in the roadmap are indicative and not guaranteed, but they do provide some clarity in terms of the ‘no sooner than’ dates.

It remains difficult to answer questions in a single document about what individual premises will have to do to be able to reopen their doors. We have worked with West Midlands Police to prepare a joint briefing note with supporting information, which is additional to government guidance and should not be deemed a substitute.

Download the joint briefing note and FAQs

Below is a short summary of matters to be considered by licence holders planning to reopen:

  • Review and update your COVID-19 Risk Assessment.
  • Read your licence:
    • Check what it permits and what it prohibits
    • Check your licence conditions
    • Do you need to apply to make any changes to your licence or submit a Temporary Event Notice?
  • What are the effects of the Business and Planning Act 2020 on your premises?
    • Temporary Pavement Licence
    • Conditions/off sales
  • Are your premises in an area subject to a Public Space Protection Order (PSPO)
    • If so, does that PSPO restrict the consumption of alcohol?
  • Cleaning, hand washing and toilet facilities
  • NHS ‘Test and Trace’ service:
    • GDPR
  • Inclement Weather arrangements
  • How will your plans impact on neighbouring businesses and residents? (e.g. socially distanced queuing on public highway)
  • Social distancing requirements
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