Key announcements

Due to essential maintenance, our housing rents online service will be unavailable from Friday 21 January at 5pm until Monday 24 January at 9am. We apologise for any inconvenience. Coronavirus remains a serious health risk. It’s important to stay cautious and help protect yourself and others. Continue to follow national guidance.

Domestic abuse support services during covid-19

If you or someone you know are experiencing domestic abuse during the coronavirus outbreak, local and national organisations want you to know you are not alone, and help is still available.

Details of key contacts providing support across the West Midlands as well as some key regional and national helplines available during the coronavirus outbreak can be downloaded.

The household isolation instruction as a result of coronavirus does not apply if someone needs to leave their home to escape domestic abuse.

Download key contact information

Accessing support

If you are experiencing any type of domestic abuse, including controlling, bullying, threatening or violent behaviour, help is available to you. Anyone suffering from domestic abuse can call Birmingham and Solihull Women’s Aid helpline on 0808 800 0028.

The Domestic Abuse Hub, commissioned by us and run by BSWAID, is open for women at risk of being made homeless as a result of domestic abuse, this service can also be accessed on 0808 169 9604.

You can also call the National Domestic Abuse Helpline which is free to call on 0808 2000 247 (24 hours) or the Men’s Advice Line on 0808 801 0327. Domestic abuse can be present in any household, it can affect people with a disability, people from BAME communities nd citizens that identify as LGBT, help is available for everyone.

Please remember, if you or someone else is in immediate danger OR if a crime is in progress, please call 999 and ask for the police.

rating button