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Neighbourhood advice services | Birmingham City Council

Coronavirus (COVID-19)

Check out the latest advice, service disruptions, information and support about Coronavirus (COVID-19) Latest updates

Neighbourhood advice services

Erdington and Northfield advice centres are closed and a telephone service is being delivered instead.

Please contact the BCC Corporate Contact Centre on 0121 216 3030. The council also has a contract with a number of third sector advice providers to deliver welfare benefits and debt advice.  Again, these have also moved to telephone assistance with immediate effect.

The relevant telephone numbers for our third sector partners are:

Citizens Advice Birmingham – 03444 77 1010 or complete the enquiry form available on the CAB website

Birmingham Settlement - 0121 250 0765 or email: moneyadvice@bsettlement.org.uk