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General guidance | Volunteer guidelines during COVID-19 | Birmingham City Council

Coronavirus (COVID-19)

Check out the latest advice, service disruptions, information and support about Coronavirus (COVID-19) Latest updates

General guidance

  1. The most common symptoms of coronavirus (COVID-19) is a new continuous cough and/or high temperature, or a change in smell of taste. If you have these symptoms, however mild, stay at home and do not leave your house for 10 days from when your symptoms started. You do not need to call NHS 111 to go into self-isolation. If your symptoms worsen during home isolation or are no better after 10 days, contact NHS 119 online. If you have no internet access, you should call NHS 111. For a medical emergency dial 999.
  2. Wash your hands more often than usual, for 20 seconds using soap and water, particularly after coughing, sneezing and blowing your nose, after being in public areas and before handling food. If you do not have access to water and soap use hand sanitiser but make sure it has an alcohol rating of at least 60%.
  3. To reduce the spread of germs when you cough or sneeze, cover your mouth and nose with a tissue, or your sleeve (not your hands) if you don’t have a tissue, and throw the tissue in a bin immediately. Then wash your hands or use a hand sanitising gel.
  4. Clean and disinfect regularly touched objects and surfaces using your regular cleaning products to reduce the risk of passing the infection on to other people.