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Getting food or support | Coronavirus - Accessing support | Birmingham City Council

Getting food or support

You are encouraged to access food and support as normal but should continue to follow national COVID advice.

The new advice from Government no longer advises people who are clinically extremely vulnerable to stay away from work or school. However, you are advised to keep your number of contacts to a minimum.

If you are unable to leave your home due to coronavirus, there are many options for you to get food or support.

Please seek help from your family, friends or neighbours. This is a quicker and safer option for everyone.

If you are classed as Clinically Extremely Vulnerable and have received a letter from the department of health and social care you are able to access online priority supermarket slots with:

These supermarkets have a list of those people classed as clinically extremely vulnerable so will allow priority access. Please register with your chosen supermarket(s) first.

If you are self-isolation and the following applies to you:

  • already using foodbanks and have financial challenges
  • have become unemployed due to COVID-19
  • have an income reduction due to COVID-19
  • awaiting benefits to be set up and paid

Please contact us on 0121 303 1116 as we may be able to help you with shopping slots. You will need a card to access these.

NHS volunteer responders

Support will continue to be available through the NHS Volunteer Responder Scheme.

To access the service, you should call 0808 196 3646 between 8am and 8pm to arrange support or speak to a health care professional for transport support.

Access to prescriptions

The community pharmacies are continuing to offer free medical deliveries. If you are struggling to collect your medication, please call your chemist.