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Getting food or support if you cant leave your home | Coronavirus - Accessing support | Birmingham City Council

Coronavirus (COVID-19)

Check out the latest advice, service disruptions, information and support about Coronavirus (COVID-19) Latest updates

Getting food or support if you cant leave your home

If you are unable to leave your home due to coronavirus, there are many options for you to get food or support.

Local support

Birmingham City council has joined forces with BVSC  to create the C19 Support Brum partnership, an initiative that will work through existing local neighbourhood structures, voluntary groups, and local elected members to ensure that all parts of the city have access to support, advice, and practical help. 
If you need support, the way you need to access it depends on who you are and what you need. The information in the link below will enable you to get the quickest access to the help you need to keep safe and maintain your wellbeing. 

Pathways for accessing COVID-19 support in Birmingham 

Home deliveries

If you are self-isolation and the following applies to you:

  • already using foodbanks and have financial challenges
  • have become unemployed due to COVID-19
  • have an income reduction due to COVID-19
  • awaiting benefits to be set up and paid

please contact us on 0121 303 1116 as we may be able to help you with priority shopping slots.


Some supermarkets are offering food boxes ranging from £15 to £30. 

Many supermarkets have set aside hours when only elderly and vulnerable people are allowed inside to shop. In some cases, you may be required to show specific ID to indicate your vulnerable status.

In many cases there are also dedicated shopping hours for NHS and other key workers.

Neighbourhood office support

If your require any help or support with food then please contact us via the Neighbourhood booking line on 0121 216 3030

NHS volunteer responders

Support will continue to be available through the NHS Volunteer Responder Scheme.  To access the service, you should call  0808 196 3646 between 8am and 8pm to arrange support or speak to a  health care professional for transport support.