Coronavirus (COVID-19):

Coronavirus remains a serious health risk. It’s important to stay cautious and help protect yourself and others. Please continue to follow national government advice.

Test results

Receiving the result

  • You will be digitally notified of the test results.
  • Result will be sent to you via SMS and / or e-mail within 24 hours of the test, using contact details recorded at the registration or check-in process.

Negative results

  • If you receive a negative test result, you do not need to self-isolate (unless otherwise indicated).
  • If you receive a negative test result, it does not cancel any previous or subsequent instruction to isolate as a close contact.

Testing negative at the moment does not change any of the requirements for risk reduction such as social distancing or PPE use, but that may change in time.

Invalid results

If you receive an invalid LFD result, you should be retested once by LFD.

If the LFD result is invalid a second time, you should be retested with an RNA (PCR) test.

Positive results

Subjects who return a positive LFD result are required to self-isolate immediately after receiving a positive result communication, and follow the guidance from NHS Test and Trace.

Your household and contacts will also be required to isolate.

This can be done using a home testing kit, or by visiting the local testing site.

You should immediately head home, following government guidance, until you receive a result from the testing service.

A PCR test should be booked through the government website.

You should consider yourself positive and adhere to the government guidelines, until advised otherwise by NHS Test and Trace or confirmatory test result is received.

Positive PCR test result

Upon receiving a positive result, you should continue to self-isolate and follow the latest government guidance from the date of your latest test, before you can return to work.

Negative PCR test result

If your test result comes back negative, you are safe to return to work.

Financial support

If you’re asked to self-isolate by NHS Test and Trace and you’re on a low income, unable to work from home and will lose income as a result, you may be entitled to a payment of £500 from your local authority under the Test and Trace Support Payment scheme.


In taking part in this pilot, your information will be used in line with the Government’s data use policies relating to the pandemic.

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