Coronavirus (COVID-19):

Coronavirus remains a serious health risk. It’s important to stay cautious and help protect yourself and others. Please continue to follow national government advice.

Contact Centre Performance

Key
Green Good Service (Minimal Queues)
Amber Medium Service (Some Queues)
Red Low Service (Significant Queues)

Please use the links below to access online services.

Update as of 25 October 2021 at 10am
Service Current contact centre performance Contact centre service status update
Adult Social Care Green Good service
Anti Social Behaviour Amber Good service
Benefits Amber Good service
Childrens Services Red Good service
Council Tax Amber Good service
COVID Response Hub Green Good service
Elections Green Good service
Emergency Supplies Green Good service
Environmental Health Green Good service
Highways Green Good service
Housing Options Amber Good service
Housing Rents Amber Good service
Housing Repairs Red Good service
Neighbourhood Office/Advice Red Good service
Parking Green Good service
Parks Red Good service
Planning Amber Good service
Recruitment Red Good service
Switchboard Green Good service
Tenancy Estate Management Red Good service
Waste Management Amber Good service
rating button