Paying rent by telephone

You can telephone the automated service on 0121 464 2001, 24 hours a day, to pay rent.  To use the service you'll need:

• A touch tone phone
• A credit card or debit card:
  • There is no fee for paying with a credit or debit card. 
  • We accept all cards apart from American Express and Diners Club
• Your 12-digit rent payment reference number to hand.

Alternatively, contact the Rent Service on 0121 675 2006 between 9 am and 5 pm Monday to Friday to make a payment to an adviser.