Paying rent by telephone
You can telephone the automated service on 0121 464 2001, 24 hours a day, to pay rent. To use the service you'll need:
- A touch tone phone
- A credit card or debit card:
- There is no fee for paying with a credit or debit card.
- We accept all cards apart from American Express and Diners Club
- Your 12-digit rent payment reference number to hand.
Alternatively, contact the Rent Service on 0121 675 2006 between 9 am and 5 pm Monday to Friday to make a payment to an adviser.