Using recruitment agencies
What are recruitment agencies
A recruitment agency is a third party that matches employees with suitable employment opportunities. Agencies cater for all types of work: full- or part-time, temporary or permanent, office or manual.
Recruitment agencies can take some of the stress out of job searching, but a bit of research before approaching an agency is important.
Identify what type of work you might consider. Then, identify your key or transferable skills and experience. The agency will need to record these.
The next step is to identify a suitable agency or agencies. Some agencies specialise in specific types of work. Browsing job opportunities on agency windows or the agency's website will be a good indicator of the jobs they offer.
Most agencies will require you to have an up-to-date CV, so preparing this in advance will save you time. Although be aware that some agencies have their own ‘house style’ for CVs, which may not always be the same as the advice you have received elsewhere.
Be honest and open with the agencies. This will allow them to closely match you with the most relevant vacancies. Be aware that when you register, you may not be seen immediately and may need to make a further appointment. You will also need to provide some form of identification.
Why you should use a recruitment agency
- Agencies have expert knowledge of local employment and close contact with employers, and therefore understand what they are looking for
- Some employers hand all their recruitment over to a single agency, and that is the only route into the organisation
- Temporary work may lead to permanent employment
- Some agencies provide training, equipment, and advice
The 'legal bit'
In the UK, all recruitment agencies have to comply with the Employment Agencies Act 1973. Under this act, the agency has a legal obligation to provide you with:
- a clear understanding of the type of work involved
- the terms and conditions under which you will be working, including your hours of work and leave entitlement
- how much notice is required
- how much you will be paid and the method of payment
They must also make sure they comply with any necessary health and safety legislation and do not ask the employee to undertake any practices that are illegal or may endanger them.
No recruitment agency should charge you to use their services. They usually exist by taking a commission from the company for filling vacancies. Some may take a percentage of your first month's wage if they find you a suitable post, but registering with them should be free.
Hints and tips for using recruitment agencies
Spend some time identifying the most appropriate agency for you – some specialise in particular fields of employment, others specialise in graduate opportunities, and some agencies offer training. Do not register with the first one you come across, you should find one that is likely to meet your needs.
Be positive and enthusiastic. Creating a good impression with the agency will make it more likely that they will put you forward for posts.
Be easy to contact.
Create a good relationship with the agency. Only turn down interviews if you do not think the job is for you and explain this to the agency. Be honest about your skills and experience.
If you do not hear from the agency, contact them. It demonstrates your willingness and enthusiasm.
