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The interview | Interview skills | Birmingham City Council

The interview

Getting there

Plan your journey and allow extra time. It’s better to be early than late.

Take your mobile phone in case you need to call about a delay, but switch it off before the interview starts.

Bring:

  • the interview letter, which has contact details
  • a copy of your CV or application form
  • some form of ID

First impressions

Your interview starts as soon as you arrive. Be polite and professional with everyone you meet, including reception staff.

When you enter the interview room:

  • smile and shake hands firmly
  • speak clearly and confidently
  • sit up straight and look interested

Feeling nervous is normal. Breathe steadily and keep your hands still. Make eye contact and listen carefully. Try to match the interviewer’s tone and posture.

During the interview

You are there to show why you are right for the job. Be positive and enthusiastic.

Show that you:

  • have prepared
  • understand the role
  • know about the organisation

This helps you look confident and interested.


Page last updated: 31 December 2025

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