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Using your CARN ticket | Readers' tickets - County Archives Research Network (CARN) | Birmingham City Council

Scheduled maintenance - Housing online

Housing payments online and our online rent account will not be available from 8pm Friday 15 January to 4pm Monday 18 January. We apologise for any inconvenience this may cause. Coronavirus (COVID-19) National lockdown: Stay at Home

Using your CARN ticket

You will need your CARN ticket every time you visit the office. The ticket lasts for 4 years.

You can use it at all other offices in the CARN network.

Replacing a lost or stolen ticket

If your ticket is lost or stolen you must tell us immediately. If you wish to obtain a replacement ticket you will need to show ID as above. There is a charge to replace your ticket.

Renewing a ticket

Your CARN ticket will expire after 4 years. You can renew it in the same way as shown above.

If you change address you will need to provide ID (as listed above) showing your new address.