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Service Delivery Measures 2017 to 2018 quarter 3 | Council plan measures progress update as at 2017 to 2018 quarter 3 | Birmingham City Council

Service Delivery Measures 2017 to 2018 quarter 3

Our key service delivery measures that are monitored and aligned to service plans and the councils priorities.

As at Quarter 3:

102 measures were agreed to be monitored.

78 reported a result available. Of these;

  • 12 (15.4%) exceeding target
  • 30 (38.5%) met target
  • 10 (12.8%) within acceptable tolerance levels
  • 26 (33.3%) are off track.

24 measures are reported on a less frequent basis and are not yet available.

The 102 KPM’s monitored are split into our four key priorities (Children, Health, Housing and Jobs and Skills) to help us monitor how we are doing towards achieving our outcomes and priorities. Performance against all of the measures in each priority is noted in the reports below:

View Quarter 3 performance against the Service Delivery Measures in Excel

Read the Quarter 3 Service Delivery Measures progress report