Key announcements

We are carrying out site maintenance from 9:00am until 10:00am this morning. Some of our forms will be unavailable during this time and online payments may be unsuccessful. To find out more about the section 114 notice, visit our section 114 page

Temporary housing guidance

Repairs

If you are currently in temporary housing provided by Birmingham City Council and need a repair, do the following:

Homeless centre

If you are in a Birmingham City Council-run homeless centre, contact the staff at the centre.

Hotel or bed and breakfast

If you are in a hotel or a bed and breakfast, contact the staff there to resolve the issue. If the problem is still not resolved, contact the temporary accommodation team at TAEnquiries@birmingham.gov.uk.

Self-contained or shared housing

If you are in self-contained or shared housing provided by a private landlord or agency, contact your housing provider. If the problem is still not resolved, contact the temporary accommodation team at TAEnquiries@birmingham.gov.uk.

Self-contained temporary housing owned by the council

If you are in self-contained temporary housing owned by the council (also known as 'dispersed' housing), you can book a repair.

Page last updated: 6 April 2023

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