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Changing how we work | Birmingham City Council

Key announcements

Due to essential maintenance some of our online forms will be unavailable from 4pm Thursday 25 February 2021 to 9am on Monday 1 March 2021.  ​​​​​​​We apologise for any inconvenience caused. Coronavirus (COVID-19) National lockdown: Stay at Home

Changing how we work

To deliver our plans we need to change how the Council works. We're already doing some of these things, but we know we need to do more.

We're going to:

  • work with partner organisations to look at the all the different elements of services provided to citizens, and make sure they work together to put Birmingham's people and neighbourhoods first 
  • help people become more independent. We'll ask the  people of Birmingham to help us design and improve services they use
  • use our strategic assets to increase economic growth and investment across the city
  • target our resources on our key priorities and use evidence to help us make decisions
  • be a more flexible organisation, which is quick to respond and adapt to change
  • be open and transparent