Missed bin collections

We are aware of an increase in the number of missed collections across the city. We want to reassure you that we are working hard to collect all outstanding collections as quickly as possible. Read more on reporting missed collections

Changing how we work

To deliver our plans we need to change how the Council works. We're already doing some of these things, but we know we need to do more.

We're going to:

  • work with partner organisations to look at the all the different elements of services provided to citizens, and make sure they work together to put Birmingham's people and neighbourhoods first 
  • help people become more independent. We'll ask the  people of Birmingham to help us design and improve services they use
  • use our strategic assets to increase economic growth and investment across the city
  • target our resources on our key priorities and use evidence to help us make decisions
  • be a more flexible organisation, which is quick to respond and adapt to change
  • be open and transparent
     
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