Tell us about a change in circumstances
Parents and carers of children, young people and adults receiving travel assistance from Birmingham City Council must inform the council immediately of any change in circumstances which may affect their entitlement to travel assistance.
People acting on their own behalf who are receiving travel assistance from Birmingham City Council must inform the council immediately of any change in circumstances which may affect their entitlement to travel assistance.
This applies to all forms of travel assistance provided by the council, including travel passes.
Changes in circumstance that may affect entitlement to travel assistance include, but are not limited to, the following:
- change in school (including a change of campus or school site)
- change in home address
- change in personal or family circumstances (such as a change in income)
- change in a child’s, young person’s or adult’s needs
For more information download the travel assistance policy for 0-25 year olds in education.
How to tell us about a change in circumstances
To tell us about a change in circumstances for a child, young person or adult who still requires travel assistance:
To tell us about a child, young person or adult who no longer requires travel assistance call or email the Children and Young People’s Travel Service:
phone: 0121 303 4955
email: travelassist@birmingham.gov.uk
The opening hours of the Children and Young People’s Travel Service are 7:00am to 5:30pm, Monday to Friday.
Page last published: 26 March 2024
