Essential maintenance

Due to scheduled maintenance some of our forms and online payments systems will be unavailable between 8am and 9am on Tuesday 18 February 2020. We apologise for any inconvenience this may cause.

Your rights on long-term agreements and major work

You have the right to be consulted about charges for running or maintaining your building if you have to pay more than:

  • £250 for planned work
  • £100 per year for work and services lasting more than 12 months.

There are steps the council must follow when they consult you, known as a “Section 20’ consultation”. There’s a limit on how much you have to pay if you haven’t been consulted properly.

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