Missed bin collections

We are aware of an increase in the number of missed collections across the city. We want to reassure you that we are working hard to collect all outstanding collections as quickly as possible. Read more on reporting missed collections

Your rights on long-term agreements and major work

You have the right to be consulted about charges for running or maintaining your building if you have to pay more than:

  • £250 for planned work
  • £100 per year for work and services lasting more than 12 months.

There are steps the council must follow when they consult you, known as a “Section 20’ consultation”. There’s a limit on how much you have to pay if you haven’t been consulted properly.

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