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Your rights on long-term agreements and major work

You have the right to be consulted about charges for running or maintaining your building if you have to pay more than:

  • £250 for planned work
  • £100 per year for work and services lasting more than 12 months.

There are steps the council must follow when they consult you, known as a “Section 20’ consultation”. There’s a limit on how much you have to pay if you haven’t been consulted properly.

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