Online forms maintenance

Due to essential maintenance, some of Highways reporting forms will be unavailable this weekend. We apologise for any inconvenience this may cause. If you need to report an emergency, please call 0121 303 4149

Burst pipes

If you have burst pipes:

  • turn off the water supply to your home. You can do this by turning off the stop tap which is usually located under the kitchen sink, in the bathroom or by the front door.
  • If you have a hot water cylinder leak, turn off the valve. This is usually located in the airing cupboard.

If you are a council tenant please report this as soon as possible by calling our Repairs Line on:

  • 0121 216 3330
  • 0121 675 8221 – textphone for people who are deaf or hard of hearing
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