Key announcements

Our council tax and benefits online systems and forms may be unavailable on Saturday 21 May between 8am and 2pm due to planned maintenance. Details of how to offer support to Ukraine residents fleeing war, and where to find information and advice are on our City of Sanctuary webpage

Get an update on a housing repair

Use our online form to ask for an update on a repair to your council home. For example, you may be waiting for an appointment date, or may want to know when a repair will be finished. 

We aim to respond to you within two working days. If you want an update on an emergency repair, please call us.

Get an update on a repair

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