BRUM Account

We have now added additional services to the BRUM Account. From 15 October you will no longer be able to use your old online account to request or view services. Register for a BRUM account

Get an update on a housing repair

Use our online form to ask for an update on a repair to your council home. For example, you may be waiting for an appointment date, or may want to know when a repair will be finished. 

We aim to respond to you within two working days. If you want an update on an emergency repair, please call us.

Get an update on a repair

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