Change or cancel a repair appointment

Use our online form to let us know if you need to change or cancel a repair appointment. If the appointment was for an emergency repair call us instead.

Please note: We need at least half a working day’s notice to rearrange or cancel an appointment online. If you appointment is due to take place sooner, please call us on:

  • 0121 216 3330
  • text phone: 0121 675 8221 (for people who are deaf or hard of hearing)

Change or cancel a repair appointment 

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