Change or cancel a repair appointment
Use our online form to let us know if you need to change or cancel a repair appointment. If the appointment was for an emergency repair call us instead.
Please note: We need at least half a working day’s notice to rearrange or cancel an appointment online. If you appointment is due to take place sooner, please call us on:
- 0121 216 3330
- text phone: 0121 675 8221 (for people who are deaf or hard of hearing)