rating button
Accidental damage, deliberate damage, or neglect | Who's responsible for repairs and home improvements? | Birmingham City Council

Key announcements

Due to essential maintenance some of our online forms will be unavailable from 9am to 4pm on Saturday 6 March 2021. We apologise for any inconvenience. Coronavirus (COVID-19) National lockdown: Stay at Home

Accidental damage, deliberate damage, or neglect

Birmingham City Council reserves the right to charge for any repairs if we think the repair was caused by deliberate damage or neglect.

If you or anyone in your home (including visitors or children) accidentally causes damage, you must arrange and pay for any repairs needed. If the repairs involve gas, electricity, water or security, we have to carry them out for safety reasons. We will charge you a reasonable price for the work.