Accidental damage, deliberate damage, or neglect

Birmingham City Council reserves the right to charge for any repairs if we think the repair was caused by deliberate damage or neglect.

If you or anyone in your home (including visitors or children) accidentally causes damage, you must arrange and pay for any repairs needed. If the repairs involve gas, electricity, water or security, we have to carry them out for safety reasons. We will charge you a reasonable price for the work.