Return your keys
You must return your keys before noon on the first Monday after your tenancy ends. Tenancies normally end on a Sunday.
Take your keys to your local Customer Service Centre. If you can’t get to one, you can post your keys to a Customer Service Centre, but we must still get them before noon on the Monday after your tenancy ends.
Label the keys with the property address. Label any garage keys separately.
Please note that if you post your keys to us, then the correct postage must be paid.