Registering an account

How do I register an account?

You can register an online account with Birmingham City Council here.
Business users can register a business account here.

Problems registering a new account?

When you register a new online account with Birmingham City Council you will receive two emails. One email contains an activation link and the other a temporary password.

It is vital that you activate your account by following the activation link before you attempt to login using the temporary password. You will then be prompted to input a new password.

If you have attempted to login using the temporary password before following the activation link then you need to get a new activation link and password.