Key announcements this weekend

Due to essential maintenance, some of our forms and maps are currently unavailable. We apologise for any inconvenience. As a result of the current industrial action we are temporarily introducing fortnightly waste collections. Find out your collection day:

Registering an account

How do I register an account?

register for an online account 
register a business account 

Problems registering a new account?

When you register for the old online account with Birmingham City Council you will receive two emails. One email contains an activation link and the other a temporary password.

It is vital that you activate your account by following the activation link before you attempt to login using the temporary password. You will then be prompted to input a new password.

If you have attempted to login using the temporary password before following the activation link then you need to get a new activation link and password.

rating button