Key announcements

Due to essential maintenance, our housing rents online service will be unavailable from Friday 21 January at 5pm until Monday 24 January at 9am. We apologise for any inconvenience. Coronavirus remains a serious health risk. It’s important to stay cautious and help protect yourself and others. Continue to follow national guidance.

Returning to our leisure centres

At this time when COVID–19 cases are at high levels and are rising fast, the safety and well-being of our members and staff must remain our top priority. We want you to stay healthy and active during this time but urge all visitors to observe good hygiene and be socially responsible in line with government and industry guidance. This is a collective effort to keep our staff, yourself, your loved ones and everyone safe.

Although many people are now vaccinated, it is still possible to catch and spread COVID-19 even if you are fully vaccinated.

This is a difficult time for all of us, our staff are working hard to ensure each session is safe and ask for you to bear with us whilst we provide your chosen activity. All staff members have the right to work without fear or abuse. Any aggression or abuse directed towards our staff will not be tolerated.

We understand that many of you may have questions about returning and continuing to use leisure centres in the age of COVID-19 (coronavirus). We will continue to update the most commonly asked questions, based on industry guidance about transmission of COVID-19. We’ve used these to support the changes we’ve made in our centres.

Keeping us all safe

Working out will continue to look a bit different for a while as we adapt to changing government guidance. Please read the centre rules to understand these changes before you visit us.

You may be asked to queue to gain entry to the centre, and should be prepared to queue outside if necessary.

We will continue to display QR codes at sites and customers are encouraged to check in using the NHS COVID-19 app.

There is no longer a legal requirement to maintain a two metre distance from people you do not live with. However, in order to minimise risk at a time of high prevalence, you should follow the government guidance and limit the close contact you have with those you do not usually live with. This includes minimising the number, proximity and duration of social contacts.

Also in line with Government guidance, please consider wearing a face covering in communal areas such as reception and corridors to protect our staff and your fellow centre users.

We will continue to undertake enhanced cleaning routines and will ensure there is adequate ventilation in enclosed spaces.

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