Missed bin collections

We are aware of an increase in the number of missed collections across the city. We want to reassure you that we are working hard to collect all outstanding collections as quickly as possible. Read more on reporting missed collections

Personal data

“Personal data” means any information relating to a person who can be identified, directly or indirectly, from that information. This could include your name, your identification number, location data, online identifier (such as IP address) or to one or more factors specific to the physical, physiological, mental, economic, cultural or social identity of that person.

Some of the services we provide may require us to process your ‘special categories of personal data’. These special categories of personal data might include births, deaths or health data in relation to public health functions, or financial data in relation to social services. The definition sensitive’ or ‘special categories’ of personal data has been extended to now include biometrics data (such as facial images) and genetic data (such as the analysis of a biological sample).

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