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Complaints | Privacy statement | Birmingham City Council

Key announcements

Coronavirus remains a serious health risk. It’s important to stay cautious and help protect yourself and others. Please continue to follow national government advice. A heat-health alert has been issued by Public Health England. Follow our advice on dealing with a heatwave.

Complaints

If you wish to make a complaint about how the council are processing your personal data, then in the first instance please contact the data protection officer in the 'Our details' section.

If you are still dissatisfied with how the council have handled your complaint then you have the right to complain to the Information Commissioners Office (ICO).

The ICO can be contacted as follows:

The Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
Website: www.ico.org.uk