Website privacy policy

As our website and online services are delivered using https you can rest assured that any personal information you may submit is protected by a secure connected. 

If you choose to access our online services, your information be shared with other council services and partner organisations to ensure our records are kept accurate and help us to identify services or benefits you may be entitled to or interested in.

We may also need to share your information for the prevention and detection of fraud and/or other crimes or as the law requires.

Any email including its content may be monitored and used by Birmingham City Council for reasons of security and for monitoring internal compliance with Council policy. This includes the content of emails and attachments. For instance, inappropriate or offensive content would be blocked. The contents of any e-mails to the Council may have to be disclosed to third parties under Data Protection legislation. 

If you are using a public computer and do not wish others to be able to go back to view the details you have typed into a form on the web it is advisable to clear the contents of the form and your internet history before leaving the computer.