Revaluation 2023
The Valuation Office Agency (VOA) regularly updates the rateable values of all business and other non-domestic properties (properties that are not just private homes) in England and Wales. This is called a revaluation.
Rateable values are the amount of rent a property could have been let for on a set valuation date. For the 2023 valuation, that is 1 April 2021. We use these rateable values to calculate business rates bills.
Revaluations reflect changes in the property market, which means that business rates bills are based on the latest information. The next revaluation begins on 1 April 2023.
How to contact the VOA
We are responsible for anything to do with your business rates bill, but the VOA is responsible for the valuation of your property. You will need to contact them for any questions about your rateable value.
You must sign in or register for a business rates valuation account on the GOV.UK website to contact the VOA if:
- there are any changes to your property, such as floor sizes and parking
- you think your rateable value is too high after 1 April 2023 — you must continue to pay your business rates as normal until they have made a decision
You can read about how to check and challenge the information about your property before the 2017 list closes on the GOV.UK website.
While your appeal is being considered, you must continue to pay your business rates.
If there is an obvious issue in valuation and we feel certain that a value will be reduced, it may be possible to make an arrangement for payment to be made at a reduced rate until the matter is resolved.
In certain circumstances, interest may be payable on the sum involved where a reduction in ratable value is backdated, and overpaid rates are refunded by us.
The VOA compiles and maintains the rating list. The council and the magistrates' court have no control over it.
We must issue bills based on the current rateable values set by the VOA, so you must continue to pay your business rates as and when they are due.
If you do not pay your business rates, even if you have an outstanding appeal, enforcement action may be taken against you.
Page last updated: 8 March 2023
