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You can find help with accessing grants, useful advice and money that you may be entitled to. Visit our cost of living support page

About your valuation and how to appeal it

The Valuation Office Agency (VOA) sets the rateable value of business premises by using property details such as rental information.

We use the rateable value and the business rates multiplier (set by the central government) to calculate your business rates bill.

What is the rateable value

The rateable value is assessed by the VOA, which is an agency of HM Revenue and Customs.

A property's rateable value is an assessment of the annual rent the property would rent for if it were available to let on the open market at a fixed valuation date.

Until 31 March 2023, the rateable values will be based on the valuation date of 1 April 2017.

From 1 April 2023, the rateable value will reflect the changes in value that have occurred since the last revaluation 6 years ago. This includes the impact of the Coronavirus (COVID-19) pandemic.

How to appeal

If you think your rateable value is incorrect, you can find and view your property details on the GOV.UK website.


Page last updated: 8 March 2023

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