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Census 2021 | Census 2021 | Birmingham City Council

Census 2021

There’s still time to complete Census 2021

Can I still complete the census if I missed Census Day?

Yes. Don’t panic. Census Day has now passed but you can still take part in the Census during April.

Census field teams will also now be in the community offering their help to residents who haven’t yet completed their questionnaire.

How Census 2021 will make a difference to you

The census is a unique national survey that takes place every 10 years to count households and population in England and Wales. Information from the census will help decide how services are planned and funded in your local area. This could mean things like doctors’ surgeries, housing, and new bus routes.  By taking part, you’ll be helping make sure you and your community get the services needed now and in the future. 

How to fill in the Census

Census 2021 will be different as it is the first census to be mainly online. It’s easy to complete the census online using your computer, phone, or tablet.  

Before the Census Day of 21 March, you should receive a letter with an access code included in it, this will allow you to complete the Census questionnaire online on the official Census website.

You will have to answer a few questions about your household before moving on to questions about each individual. Your answers should be about the people who usually live in your household on Census day. 

Anyone living in the household can fill in these questions on their own if they want to or they can complete an individual questionnaire by requesting an individual access code online or through the contact centre. 

Remember, it’s up to you to decide how you would like to answer each question. Do it in the way that you feel best represents you. 

If you prefer, you can request a paper questionnaire by calling the Census contact centre details below.  

It’s important that all of us fill in the census questionnaire. That’s why it’s a legal requirement to take part. Whatever your needs, there are support services to help you, listed below.

A wide range of support services are available

Census Support Centres are open across the city providing support for anyone who needs support completing their questionnaire online.  The Centres are operating fully in line with Covid-19 restrictions.

They provide access to the internet and to technology, such as computers and tablets, for those able to complete it independently. They also provide practical support and guidance on the questionnaire for those who need it. You can view a list of local Census Support Centres.

Help is also available via the ONS’ free phone contact centre.  You can call the Contact Centre to request a paper questionnaire or to complete the Census over the phone. The Contact Centre can also help with any other questions you have regarding the Census. 

Contact centre: 0800 141 2021
England NGT (text relay service): (18001) 0800 141 2021
Language helpline: 0800 587 2021

The contact centre is UK based and free to call.

There is translation support in around 50 languages on the Census website

Accessible support is available on the Census website with British Sign Language videos, Braille, large print and more

You must complete the census by law

You must complete the census by law. If you do not, or if you supply false information, you could be fined up to £1,000. Some questions will be clearly labelled as optional: it is not an offence if you do not answer these.

Further guidance is available on the Census website

For more information on how it impacts on Birmingham you can see the news article.