To view or request your rent statements you will need to log into your account or register for one if you don't already have one.
If your account is in debt you will receive paper statement, every quarter. Statements will also be included in the first action letter or if you are served with a notice.
It is important that you check your account at least once every 13 weeks to make sure your account is up to date.
Credits on the account
It is important that you do not allow more than a month worth of credit to accumulate on the account as any refund requests will take up to 6 weeks to process.
To help you understand you quarterly statement, watch our video