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Event Comments from feedback sheets

  • Very positive event.
  • Interesting & Informative, good opportunity to network.
  • Thank you, a well organised consultation.
  • Good group work, nice to share views from other services providers.
  • Excellent and Informative - Thank You.
  • Service users require better access to be available facilities.
  • Had a very good/fruitful discussion with Presenter.
  • Good table facilitators.
  • Useful Information, Good pace, chance to talk.
  • I attended as a member of the public although I work for BCC, I was surprised on the low attendance, I am hoping other events are better attended.
  • Badly organised.
  • No trust in the system.
  • Very patronising explanation of travel training.
  • Beware of language and code switching.
  • when talking about accessibility and travel, transport is a big issue & costly for our services users to have opportunities outside the centre.
  • I enjoyed the group work and would hope that the responses be taken on board.
  • Table discussion very good - could have taken more time.
  • Need to have hearing aid loop in place for people with Aids as I found it difficult to hear in a group.
  • Informative session.
  • Sounds like a good way forward.
  • Presentation was very informative but there were so many people to reach, it is difficult to consider all angles at the time of the meeting.  Facilitator was very knowledgeable, informative, pleasant and helpful - Thank you.  Also note taker was very friendly and helpful - they made me feel like an individual who mattered.
  • Too many people, not enough room/chairs.
  • I felt that the presentation went over the citizens head.
  • Not really a consultation as not able to ask questions or give views at the time.  Offered form to fill in but no discussions. Nothing new learned accept saving money on building and not really thinking of individual needs.
  • Badly organised - poor responses, no answers to questions - No consultation.
  • Badly organised - chaotic start. Poor presentation - No actual consultation.
  • Enjoys going to Ebrook, does activities she loves that she can't do out of the centre alone. Overall doesn't like the sound of the changes.
  • Accommodate for the numbers that might turn up.  A whole group of service users were asked to into another room because of large turnout. They have to spend the best part of the day at Elwood as they had to wait for second meeting in the afternoon.
  • I didn't really understand a lot of what was going on.
  • Stations more applicable to members of the public - less so to internal staff.
  • Needs to be promoted to neighbouring communities.
  • Well-presented and good discussions.
  • It would be nice to know how day opportunities are going to be funded and implemented, also what is the councils plans for day controls.
  • Really Good.
  • Good session was useful and meaningful - very good.
  • Poor acoustics.  Background noise. Screen very small, slides not suitable for carers "easy read".  No Authoritative person like a Director, AD or Elected person to answer questions not covered in the handouts.
  • The day centres are already doing what was presented and I don't think that coproduces in the community would give any better value for money service.  They certainly would be less secure, the day centre is the one certain, stable thing in my brother’s life and secure.
  • I came here today thinking we would have the centre closed – I feel none the wiser
  • Meeting was fine about what was discussed and what choices are available to access.
  • I feel this consultation is a waste of time as you will not listen to us and that you have already made is your minds.
  • Very Positive discussion group.
  • I came here to collect as much paperwork and take back to Midland Mencap.
  • Pleasant environment, great to meet staff to see the centre, great to hear of current updates, explanations.
  • Very clear explanation, microphone use allowed for all to hear.
  • format of group discussions need to be clearer, speaker said they would answer questions not the case - cross wires, more information could've been provided on the stands exhibiting.
  • Probably the best consultation yet - much was written down. Opportunities to have a say.
  • how to spread the word in the community, collect life stories (personal/ living witness), Space out some numbers on tables (drinks in the centre) to minimise noise pollution.
  • This event has been very useful, is it possible or there any way social workers can be invited or encouraged to attend.
  • As is so often the case at meetings such as this the room does not work well with background noise which is difficult for people with hearing impairment
  • More information stations would have been good.
  • Found the verbal communication very good and useful Impairment and possibility larger print communication, larger printing email communication electronic.
  • This is a much better venue than Tally Ho - there is very limited parking which makes it difficult to attend.
  •  I have enjoyed the event and the information provided has been very useful.  I will be inviting some of you to our cluster meetings - Thanks for organising this wonderful event.
  • No one is monitoring how day opportunities is funded and implemented or the future of the day centre.
  • There should be a comfort break in the meetings
  • Information Stations were excellent.
  • Lack of staff introductions other than the main speaker.
  • Poor turn out, too many chiefs, no Indian.
  • Glad I came meeting enjoyable covered quite a bit.
  • Happy
  • At the next meeting will is able to discuss any other comments further.
  • As a carer need to have more information.
  • More Sewing materials.
  • It's helpful for facilitator to explain.
  • Ultimately the decisions have already been made regarding DC's!!!!
  • It was fine/Ok.  Booklets well-presented and everyone could understand them.
  • Some Staff Members with presentation team not knowledgeable to answer questions.
  • A bit more information in the presentation as regards the general reason for the meeting.
  • Presentation did not come across clear, lack of information.
  • Looking forward to small group meetings.
  • Maybe a smaller, quieter venue would help.  I know it's the nature of things but it’s difficult to discuss - look forward to small group meetings.
  • Was able to get my concerns to be looked at.
  • Direct payment people had gone before meeting had finished.
  • Meeting was good, enjoyed the meeting with the group.
  • Good meeting and have a chance to give views.
  • Would have been beneficial to have representatives from employment, travel training organisation.
  • Very Good.
  • Very Helpful Information.
  • Presentation didn't give enough information!  Felt that Service users were being given " sugar coated" version of the proposals.  We want honest! Presentation didn't address anything! No time for questions and those that were asked didn't get answered!
  • It was a waste of time.  There was absolutely no information about what interests us. 
  • I know the day centre is going to be closed and sadly this consultation is just a ploy.
  • Waste of time. Real reason wasn't addressed bunch of back stabbers council sold us down the river - dictated to staff.
  • No Information given about whether the centre will be closed, despite direct questions about this.
  • Helpful!
  • Good questions session felt listened to.  A real shame that so few carers / parents attend.
  • Very Good 'Thumbs Up'
  • Service User enjoyed this consultation session.
  • Good to know people are interested in our opinions.
  • Very different from early consultations - responses will be different depending which meeting was attended.
  • I liked it.
  • Everything said before day centres closed - my child shuttled to another day centre - Hockley which he now enjoys. He will not cope with yet more change.
  • Communication Language.
  • Presentation could be more beneficial in community languages, so all are able to access.
  • Rubbish man Ok but strategy.
  • We wish our ideas would be considered.
  • Deja-Vu.
  • Need to take them out more - trip s to cinema, concerts, bowling, also travel in and out of the UK.
  • Still unsure of future services.
  • Lots of noise level for table discussions.  Consultations changing as they program - concern that those attending early consultations not so well informed.
  • The content of presentation was not materially clear as to whether attending a day centre for same would still be possible of a choice.
  • Could go on all day about problems.
  • Didn't receive much information.
  • Same old, Same old, nothing changes.
  • This centre is my child's life line.  They are brilliant.
  • 9 attendees - difficult to capture cross represented voice.
  • Very informative meeting in detailing progress within the Birmingham area around opportunities available/ potentially becoming available in the region.
  • Very Good, listening well to the problems.
  • Presentation was very good.  I gained a clear insight on City Councils Proposal's. 
  • Very informative, proposed model very impressive, some Hijacked the meeting with personal cases and attacked the model saying they didn’t cater to their needs.  It was quite sad to hear someone question if the presenter’s job was necessary, when it is the reason they were sitting there - precisely for you to complain if you don't feel the model is adequate before it's put forward to cabinet appreciated this democratic process very much.
  • Better attended than St Barnabas church consultation.  Strategy unconvincing - could all be cloak to true intentions.
  • Agree with principle but would not work for my child if she were to be moved out of her specialised day centre.
  • No financial info available from council.
  • I want any info re LD dementia services.
  • Access poor for wheel chair.
  • Good discussion on our table.
  • Point/Question recorded for us.
  • Lots of information, did enjoy the interaction with other people.  The future is but a step ahead.  Wouldn't like to be sorting day services across Birmingham, Wow!
  • Enjoyable. Small Groups.
  • Update meetings.
  • Thanks for this opportunity to meet up with other providers to discuss the changes.
  • Meet with providers and social workers in same meeting.
  • Great discussions.
  • It really opened my mind and eyes to the issues at stake and found it useful and informative.
  • Felt questions were listened to and thoughtful responses.  Would like to know outcome and that service user voices and carers voice is heard.
  • Educational about what the council is doing.
  • Projector not clear but well explained by presenter.
  • More information received than the previous attended at Elwood Resource Centre.
  • Very good.
  • Very good Information.
  • So many unanswered questions.
  • Not enough carers. Too many staff.
  • Would be helpful to have a short feedback from the other events presented to hear the key messages and this could have been timed at 2 mins per talk feedback\\\\ to assist carers getting insight of thoughts and comments.
  • Would like my questions to be a to be answered with a yes or no.
  • It was good to work in small groups and share our thoughts.
  • The staff who ran the sessions were helpful with recording and listening to our ideas.
  • Needs to be promoted more like other consultations to ensure all disabled people & carers/ families get a say.  Everyone should be encouraged to do the questionnaires again as people know more about it now.
  • More discussion time would have been beneficial to all.  Not enough time to go into details.
  • too short time discuss.
  • One of the better presentations so far.  Good to see service users present and guidance from staff.
  • Found information helpful & well explained.
  • Very Small location, overcrowded, Access to relevant documents was well presented.
  • Small Venue, Very Crowded.
  • Feel understand better plan.
  • Feel better about decisions for future.
  • Need support Urdu, will be addressed by keyworker.
  • Opportunity for more questions.  However, appreciate strategy is at infant stage.
  • Smaller group good, understood a lot clearer, felt voice heard OK.
  • Very informative and interesting - well put across.
  • Definitely understandable.
  • Informative at a good level.
  • We don't the day centre to close.
  • Please keep the centre open and give more support to staff and service users.
  • My daughter is very happy at the centre she meets all her friends.
  • Very disappointing meeting, the presenter did not answer questions always moves on to another question in a very confusing way.
  • Utter nonsense.  Asked my question which were avoided.  Questions for the "Consultation" for the new strategy were questions which were impossible to disagree with. Very frustrating meeting and irritating.
  • The meeting had a lot of information but most questions the answer were not appropriate to people’s needs.
  • It was a good presentation, well explained, especially that the centre wouldn’t be closing.  Have a sister at this day centre.  Very Happy, comfortable and safe around here.
  • They need to put what has been said at the meeting into action.
  • My daughter doesn't like changes. At the day centre on Tuesdays she usually has bowling, but on that day, she came home was angry.  Refused to talk - checked her diary. (home/ school) was mentioned she'd played cricket instead of bowling - completely didn’t like the change.
  • Heard it all before.
  • It's not the fault of the presenter the content was poor.   It didn't feel she was allowed to talk to us.  It was good to have a second meeting to be able to attend.
  • The outcome was quiet was OK and we're looking forward for strategy action taken to word this meeting.
  • Most of the people understood it, it was good more explanation about the direct payments.
  • Enjoyed the group discussion.
  • Make sure they act on our comments if you don’t, I rather be dead.
  • Make sure that they take actions on our comments, if you don't do as we ask then I will roll up and die.
  • Felt that Head of Service doesn’t support day centres. Showed negatively about them yet it’s what the citizen are interested in.
  • Couldn't hear her, didn't understand her.
  • Presentation could have been clear.
  • Language used was not clear and not suited to the group.  I get the impression she does not support or value the Day Centre.
  • Presenter failed to engage with anyone other than herself. It was clear that she didn't support the daycentre. Therefore, it was a biased presentation.
  • Very valid point put across within a smaller group to focus on dementia work across Birmingham.
  • Great to catch up with new draft of day opportunities.
  • Good interchange of views in supportive environment - highly inclusive format and very informative.
  • I thought it was good but was disappointed that more people hadn't come.
  • Small groups would be appreciated.
  • Maybe the need for interpreters for families with language barrier.  May be have small consultation.