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Arrange a social care conversation | Birmingham City Council

Scheduled maintenance - Housing online

Due to scheduled maintenance, Housing payments online and our online account will not be available between 8 and 9pm Wednesday 25 November. We apologise for any inconvenience this may cause. Check out the latest advice, service disruptions, information and support about Coronavirus (COVID-19)

Arrange a social care conversation

A conversation is simply a discussion between yourself and a social work professional to understand what help and support you might need coping with life on a day to day basis and living independently in your own home.

The conversation will also help you to understand what you can do for yourself and inform you of what support is available to you in your local community and through other networks and services.

If you have care needs you can request an conversation for yourself, or someone you care for.

Request an conversation

If you suspect adult abuse

If you suspect adult abuse please do NOT continue to complete this on-line form.

Please refer to the report possible abuse or neglect of an adult with care and support needs webpage.

  • In an emergency contact the police on 999.
  • If you think there has been a crime but it is not an emergency call 101.
  • If you are calling from outside the West Midlands please use 0345 113 5000.