Benefits, debt and money advice

Our partners provide free and confidential face-to-face advice. They can help with:

• welfare benefits guidance
• debt advice and managing arrears
• budgeting support
• understanding letters or decisions
• navigating systems and processes

You can get advice about:

• housing benefit
• Council Tax support
• Universal Credit
• disability and ill health benefits, for example personal independence payment, attendance allowance, disability living allowance and work capability assessments
• appeals to the Department for Work and Pensions (DWP) or Birmingham City Council
• blue badges and concessionary travel passes

Money-related support includes:

• rent arrears
• council tax arrears or debt
• utility bills or grants, for example the Big Difference Scheme
• charitable grants or discretionary payments
• debts or letters from creditors
• managing finances for a new tenancy

Page last updated: 17 February 2026