HRC Frequently asked questions
Why have bookings been introduced?
Since reopening after government guidance that trips to HRCs were permissible during the ongoing lockdown, lengthy queues and wait times have been experienced in Birmingham.
It was anticipated there would be an initial surge as people sought to dispose of waste created during the pandemic-enforced closure, however, wait times have remained in excess of two hours. Safe working practice on the sites mean the number of cars that can enter the sites at any one time will be restricted for the immediate future.
Who can make a booking?
Only Birmingham residents can make a booking and proof of address may be required when attending HRCs. See below for trade waste arrangements.
When do bookings open?
The new website booking system, based on one operated successfully in Leeds, is due to be available from noon on Monday 8 June and residents who use the website system can reserve slots for Thursday 11 June onwards.
What if I don't have internet access?
If you are unable to make a booking because you do not have access to the internet you can ask someone else to fill in the form on your behalf.
Can I bring my household waste in a van or trailer?
Vans and large trailers (bigger than 6x4ft) will need to be booked via the Van Booking Centre on 0203 567 3915. Charges will apply to businesses, as per before the lockdown.
Small trailers (6'x4' and smaller) can now be booked using the online booking system.