Missed bin collections

We are aware of an increase in the number of missed collections across the city. We want to reassure you that we are working hard to collect all outstanding collections as quickly as possible. Read more on reporting missed collections

Report a missed bulky collection or cancel a collection

Please call us on 0121 303 1112 to cancel your bulky waste collection or to report a missed bulky waste collection.

Please note: If you want to cancel, you must let us know at least 2 working days before the collection date.

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