Missed bin collections

We are aware of an increase in the number of missed collections across the city. We want to reassure you that we are working hard to collect all outstanding collections as quickly as possible. Read more on reporting missed collections

Book a bulky waste collection

We can collect bulky waste that won’t fit in your bin.

Collections cost £23 if you book online, or £25 if you book over the phone.

We will take up to six items for each collection you book. Three bin bags count as one item, so you can have up to 18 bin bags collected.

If you are having white goods and other items collected, we may arrange to pick the white goods up on a different day. This won't cost you extra.

You will need an online account to book a bulky waste collection . Create an account if you don't already have one.

Please note: Any amendments to bulky waste items must be made 2 working days before your collection date.

Book a collection

Where to put your items on collection day:

  • Put all items  together at the front of your  property and as close to the kerbside as possible (not on the pavement).
  • Put your items out before 6am on the day of collection, but after 3:30pm on the day before collection.
  • If your items need to be placed in your front garden, please tell us in the ‘any other information’ section on the form.
  • Make sure all the items can be easily seen by our collection team.

Items are normally collected between 6am and 3pm, Monday to Friday.

Learn more about bulky waste collections

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