Contact us about your wheelie bin

You can raise a wheelie bin enquiry for:

  • additional recycling bin
  • large rubbish/refuse bin 6-8 people in household (240 litre wheelie bin)
  • large rubbish/refuse bin 9+ people in household (360 litre wheelie bin)
  • small rubbish/refuse bin – 240L/360L residents only
  • large refuse wheelie bin – clinical waste
  • wrong number of bins delivered
  • payment enquiry
  • presentation point enquiry
  • red card enquiry – Your property has been assessed as unsuitable and you would like to dispute this
  • green card enquiry – Your property has been assessed as suitable for wheelie bins and you would like to dispute this
  • opt out of service – Want to opt out of receiving waste collection services from Birmingham City Council

You will need an online account to raise a wheelie bin enquiry. Create an account if you don’t already have one.

Wheelie bin enquiry