Contact us about your bin
You can raise a bin enquiry for:
- Additional recycling bin.
- Collect unwanted recycling or garden waste bin.
- Extra large refuse bin 9+ people in household (360 litre wheelie bin). - (Please note: An existing bin must be available for exchange)
- Large rubbish/refuse bin 6-8 people in household (240 litre wheelie bin). - (Please note: An existing bin must be available for exchange)
- Large refuse for clinical waste.
- Small rubbish/refuse bin – (240L/360L) - residents only.
- Non-delivery of garden bins or sacks.
- Payment enquiry.
- Presentation point enquiry.
- Wrong number of bins delivered.
You will need an online BRUM account to raise a bin enquiry. Create an account if you don’t already have one.