Missed bin collections - Industrial Action

We apologise for the current disruption to collections due to industrial action by Unite the union. Find out the latest on the dispute and which areas we plan to collect bins from this week

Support services

The Birmingham Gateway

The Gateway is open between Monday to Thursday 8:45am to 5:15pm, and Friday 8:45am to 4:15pm. 
Calls to the Gateway will direct enquiries to the appropriate supported housing providers who can also be found in the list below should you wish to contact them direct.

Telephone: 0121 675 4249

If you are experiencing domestic violence or abuse, further information is available:

Domestic abuse, including domestic violence and coercive control

Domestic abuse services in Birmingham

Out of hours emergency line

If you are homeless, 18 years and older, and require emergency assistance please call: 0121 303 2296

Housing related support providers

Domestic Violence

Ashram domestic violence services
Website:
www.ashrammoseleyha.org.uk
E-mail:  rdvp@ashrammoseleyeha.org.uk
Telephone: 0121 358 9052

Birmingham and Solihull Women’s Aid (BSWAID)
Website:
www.bswaid.org
Telephone: 0808 8000028

Birmingham Crisis Centre
Website:
www.birminghamcrisis.org.uk
E-mail: confidential@birminghamcrisis.org.uk
Telephone: 0121 507 0707

Gilgal Birmingham
Website:
www.gilgalbham.org.uk
E-mail: mail@gilgalbham.org.uk
Telephone: 0121 773 1431

Shelter (Domestic Abuse)
Website:  
www.shelter.org.uk
E-mail:  families_daproject@shelter.org.uk
Telephone: 0344 515 1632

Trident Housing Association – Domestic Violence  Refuge / Floating Support / Male Domestic Violence Floating Support
Website:
www.reachthecharity.org.uk
E-mail: dahelpline@reachthecharity.org.uk
Telephone: 0800 111 4223

Salvation Army
Website:
www.salvationarmy.org.uk
E-mail: williambooth.birmingham@salvationarmy.org.uk
Telephone: 0121 236 6554

Offenders/Ex-Offenders

Fry Housing Trust - Dawlish Road and Floating Support for High Risk Offenders
Website: 
www.fryha.org.uk    
E-mail:
frybham.services@frysupport.cjsm.net
Telephone: 0121 472 5459

Fry Housing Trust - McNeille House (Single Homeless Offenders)
Website:
www.fryha.org.uk    
E-mail:
mcneille.housing@frysupport.cjsm.net
Telephone: 0121 472 3098

Fry Housing Trust - Newell House (Single Homeless Offenders – Male)
Website:
www.fryha.org.uk    
E-mail:
newell.housing@frysupport.cjsm.net
Telephone: 0121 449 0198

Fry Housing Trust - Springer House (Single Homeless Ex-Offenders)
Website:
www.fryha.org.uk
E-mail: springer.housing@frysupport.cjsm.net
Telephone: 0121 356 4476

NACRO Community Enterprise Ltd
Website:
www.nacro.org.uk
E-mail: mara.forana@nacro.org.uk
Telephone: 07810 432984

Homeless Families

Midland Heart Ltd (Families Floating Support Service)
Website:
www.midlandheart.org.uk
E-mail: david.cockcroft@midlandheart.org.uk and paulina.colomby@midlandheart.org.uk
Telephone: 0345 60 20 540

Shelter (Homeless Families)
Website:
www.shelter.org.uk
E-mail: families_daproject@shelter.org.uk
Telephone: 0344 515 1632 (SP duty worker)​

Trident Housing Association - Homeless Families/Single Floating Support
Website:
www.reachthecharity.org.uk
E-mail: homelessteam@reachthecharity.org.uk
Telephone: 0121 226 5832

Single Homeless

Midland Heart Ltd (Single Homeless Accommodation direct and step down and Single Homeless Floating Support)
Website:
www.midlandheart.org.uk
E-mail:  david.cockcroft@midlandheart.org.uk and paulina.colomby@midlandheart.org.uk
Telephone: 0345 602 0540

Salvation Army
Website:
www.salvationarmy.org.uk
E-mail: williambooth.birmingham@salvationarmy.org.uk
Telephone: 0121 236 6554

Shelter/SIFA (Homeless Prevention Welfare Service)
Website:
www.shelter.org.uk
E-mail: hpws@shelter.org.uk   
Telephone: 07984 419772

Swanswell (Housing Support / Single Homeless / Mental Health / Offenders)
Website:
www.swanswell.org
E-mail: supportingpeople@swanswell.org
Telephone: 0121 633 1750

Trident Housing Association - Homeless Accommodation
Website:
www.reachthecharity.org.uk
E-mail: homelessteam@reachthecharity.org.uk
Telephone: 0121 226 5832

Learning Disabilities and Mental Health

Trident Housing Association - Learning Disabilities
Website:
www.reachthecharity.org.uk
E-mail: learningdisabilites@reachthecharity.org.uk    
Telephone:
0121 226 5800 Ext 5747

Trident Housing Association - Mental Health
Website:
www.reachthecharity.org.uk
E-mail:  mentalhealth@reachthecharity.org.uk
Telephone: 0121 326 7515