Support services

If you are experiencing domestic violence or abuse, further information is available:

Domestic abuse, including domestic violence and coercive control

Out of hours emergency line

If you are homeless, 18 years and older, and require emergency assistance please call: 0121 303 2296

Housing related support providers

Domestic Violence

Accord Housing Association
Website: www.accordgroup.org.uk
E-mail:  rdv@accordgroup.org.uk
Telephone: 0121 358 9052

Birmingham and Solihull Women’s Aid (BSWAID)
Website: www.bswaid.org
Telephone: 0808 8000028

Birmingham Crisis Centre
Website: www.birminghamcrisis.org.uk
E-mail: confidential@birminghamcrisis.org.uk
Telephone: 0121 507 0707

Gilgal Birmingham
Website: Gilgal Birmingham
E-mail: mail@gilgalbham.org.uk
Telephone: 0121 773 1431

Shelter (Domestic Abuse)
Website:  www.shelter.org.uk
E-mail:  families_daproject@shelter.org.uk
Telephone: 07540 913 071

Trident Housing Association – Domestic Violence  Refuge / Floating Support / Male Domestic Violence Floating Support

Website: www.reachthecharity.org.uk
E-mail: dahelpline@reachthecharity.org.uk
Telephone: 0800 111 4223

Salvation Army
Website: www.salvationarmy.org.uk
E-mail: williambooth.birmingham@salvationarmy.org.uk
Telephone: 0121 236 6554

Offenders/Ex-Offenders

Fry Housing Trust - Dawlish Road and Floating Support for High Risk Offenders
Website:  www.fryha.org.uk    
E-mail: frybham.services@frysupport.cjsm.net
Telephone: 0121 472 5459

Fry Housing Trust - McNeille House (Single Homeless Offenders)
Website: www.fryha.org.uk    
E-mail: mcneille.housing@frysupport.cjsm.net
Telephone: 0121 472 3098

Fry Housing Trust - Newell House (Single Homeless Offenders – Male)
Website: www.fryha.org.uk    
E-mail: newell.housing@frysupport.cjsm.net
Telephone: 0121 449 0198

Fry Housing Trust - Springer House (Single Homeless Ex-Offenders)
Website: www.fryha.org.uk
E-mail: springer.housing@frysupport.cjsm.net
Telephone: 0121 356 4476

NACRO Community Enterprise Ltd
Website: www.nacro.org.uk
E-mail: mara.forana@nacro.org.uk
Telephone: 07810 432984

Homeless Families

Midland Heart Ltd (Families Floating Support Service)
Website: www.midlandheart.org.uk
E-mail: david.cockcroft@midlandheart.org.uk and paulina.colomby@midlandheart.org.uk
Telephone: 0345 60 20 540

Shelter (Homeless Families)
Website: www.shelter.org.uk
E-mail: families_daproject@shelter.org.uk
Telephone: 07540 913 071 (SP duty worker)​

Trident Housing Association - Homeless Families/Single Floating Support
Website: www.reachthecharity.org.uk
E-mail: homelessteam@reachthecharity.org.uk
Telephone: 0121 226 5832

Single Homeless

Midland Heart Ltd (Single Homeless Accommodation direct and step down and Single Homeless Floating Support)
Website: www.midlandheart.org.uk
E-mail:  david.cockcroft@midlandheart.org.uk and paulina.colomby@midlandheart.org.uk
Telephone: 0345 602 0540

Salvation Army
Website: www.salvationarmy.org.uk
E-mail: williambooth.birmingham@salvationarmy.org.uk
Telephone: 0121 236 6554

Shelter/SIFA (Homeless Prevention Welfare Service)
Website: www.shelter.org.uk
E-mail: hpws@shelter.org.uk   
Telephone: 07984 419772

Swanswell (Housing Support / Single Homeless / Mental Health / Offenders)
Website: www.swanswell.org
E-mail: supportingpeople@swanswell.org
Telephone: 0121 633 1750

Trident Housing Association - Homeless Accommodation
Website: www.reachthecharity.org.uk
E-mail: homelessteam@reachthecharity.org.uk
Telephone: 0121 226 5832

Learning Disabilities and Mental Health

Trident Housing Association - Learning Disabilities
Website: www.reachthecharity.org.uk
E-mail: learningdisabilites@reachthecharity.org.uk    
Telephone: 0121 226 5800 Ext 5747

Trident Housing Association - Mental Health
Website: www.reachthecharity.org.uk
E-mail:  mentalhealth@reachthecharity.org.uk
Telephone: 0121 326 7515