Support services
The Birmingham Gateway
The Gateway is open between Monday to Thursday 8:45am to 5:15pm, and Friday 8:45am to 4:15pm.
Calls to the Gateway will direct enquiries to the appropriate supported housing providers who can also be found in the list below should you wish to contact them direct.
Telephone: 0121 675 4249
If you are experiencing domestic violence or abuse, further information is available:
Domestic abuse, including domestic violence and coercive control
Domestic abuse services in Birmingham
Out of hours emergency line
If you are homeless, 18 years and older, and require emergency assistance please call: 0121 303 2296
Housing related support providers
Domestic Violence
Ashram domestic violence services
Website: www.ashrammoseleyha.org.uk
E-mail: rdvp@ashrammoseleyeha.org.uk
Telephone: 0121 358 9052
Birmingham and Solihull Women’s Aid (BSWAID)
Website: www.bswaid.org
Telephone: 0808 8000028
Birmingham Crisis Centre
Website: www.birminghamcrisis.org.uk
E-mail: confidential@birminghamcrisis.org.uk
Telephone: 0121 507 0707
Gilgal Birmingham
Website: www.gilgalbham.org.uk
E-mail: mail@gilgalbham.org.uk
Telephone: 0121 773 1431
Shelter (Domestic Abuse)
Website: www.shelter.org.uk
E-mail: families_daproject@shelter.org.uk
Telephone: 0344 515 1632
Trident Housing Association – Domestic Violence Refuge / Floating Support / Male Domestic Violence Floating Support
Website: www.reachthecharity.org.uk
E-mail: dahelpline@reachthecharity.org.uk
Telephone: 0800 111 4223
Salvation Army
Website: www.salvationarmy.org.uk
E-mail: williambooth.birmingham@salvationarmy.org.uk
Telephone: 0121 236 6554
Offenders/Ex-Offenders
Fry Housing Trust - Dawlish Road and Floating Support for High Risk Offenders
Website: www.fryha.org.uk
E-mail: frybham.services@frysupport.cjsm.net
Telephone: 0121 472 5459
Fry Housing Trust - McNeille House (Single Homeless Offenders)
Website: www.fryha.org.uk
E-mail: mcneille.housing@frysupport.cjsm.net
Telephone: 0121 472 3098
Fry Housing Trust - Newell House (Single Homeless Offenders – Male)
Website: www.fryha.org.uk
E-mail: newell.housing@frysupport.cjsm.net
Telephone: 0121 449 0198
Fry Housing Trust - Springer House (Single Homeless Ex-Offenders)
Website: www.fryha.org.uk
E-mail: springer.housing@frysupport.cjsm.net
Telephone: 0121 356 4476
NACRO Community Enterprise Ltd
Website: www.nacro.org.uk
E-mail: mara.forana@nacro.org.uk
Telephone: 07810 432984
Homeless Families
Midland Heart Ltd (Families Floating Support Service)
Website: www.midlandheart.org.uk
E-mail: david.cockcroft@midlandheart.org.uk and paulina.colomby@midlandheart.org.uk
Telephone: 0345 60 20 540
Shelter (Homeless Families)
Website: www.shelter.org.uk
E-mail: families_daproject@shelter.org.uk
Telephone: 0344 515 1632 (SP duty worker)
Trident Housing Association - Homeless Families/Single Floating Support
Website: www.reachthecharity.org.uk
E-mail: homelessteam@reachthecharity.org.uk
Telephone: 0121 226 5832
Single Homeless
Midland Heart Ltd (Single Homeless Accommodation direct and step down and Single Homeless Floating Support)
Website: www.midlandheart.org.uk
E-mail: david.cockcroft@midlandheart.org.uk and paulina.colomby@midlandheart.org.uk
Telephone: 0345 602 0540
Salvation Army
Website: www.salvationarmy.org.uk
E-mail: williambooth.birmingham@salvationarmy.org.uk
Telephone: 0121 236 6554
Shelter/SIFA (Homeless Prevention Welfare Service)
Website: www.shelter.org.uk
E-mail: hpws@shelter.org.uk
Telephone: 07984 419772
Swanswell (Housing Support / Single Homeless / Mental Health / Offenders)
Website: www.swanswell.org
E-mail: supportingpeople@swanswell.org
Telephone: 0121 633 1750
Trident Housing Association - Homeless Accommodation
Website: www.reachthecharity.org.uk
E-mail: homelessteam@reachthecharity.org.uk
Telephone: 0121 226 5832
Learning Disabilities and Mental Health
Trident Housing Association - Learning Disabilities
Website: www.reachthecharity.org.uk
E-mail: learningdisabilites@reachthecharity.org.uk
Telephone: 0121 226 5800 Ext 5747
Trident Housing Association - Mental Health
Website: www.reachthecharity.org.uk
E-mail: mentalhealth@reachthecharity.org.uk
Telephone: 0121 326 7515