What you can expect from us
The service we provide is set out in our void and letting standards.
Some of the main points in the standards
Before you move in
When a garage becomes empty, we inspect it before it is offered to a new tenant.
During this inspection we will check that:
- the garage is empty and reasonably dry
- the garage door opens and closes properly
- the roof and brickwork are in reasonable condition
Where possible, we will carry out minor repairs such as fixing leaks or replacing faulty locks before the garage is re-let.
After you move in
Once your garage licence has started, we are responsible for maintaining the main structure of the garage.
This may include repairs to:
- garage doors
- brickwork and walls
- roofs
- guttering
We will only carry out repairs where it is reasonable and economical to do so.
Garage refurbishment programme
We operate an ongoing garage refurbishment programme to improve the condition of garage sites across the city.
Improvement works may include:
- roof replacements
- new garage doors
- improved block signage
- door numbering
- concrete hard standings
- lighting improvements where appropriate
We prioritise works based on:
- condition
- demand
- available funding
Asbestos survey
Some garages may contain materials that include asbestos, which was commonly used in construction in the past.
We carry out asbestos surveys across our garage stock. Where we suspect materials contain asbestos, samples may be tested by specialist contractors.
If asbestos is identified and requires management or restriction of access, we will contact affected garage licence holders directly.
There is no need to contact us about asbestos unless we have notified you.
Page last updated: 1 April 2026
