Key announcements

Due to essential maintenance, our housing rents online service will be unavailable from Friday 21 January at 5pm until Monday 24 January at 9am. We apologise for any inconvenience. Coronavirus remains a serious health risk. It’s important to stay cautious and help protect yourself and others. Continue to follow national guidance.

Changes in how we can help people who are at risk of homelessness

The Homelessness Reduction Act

The Homelessness Reduction Act 2017 is now in force. The act puts a legal duty on councils to offer more support to a wider range of people who are homeless or threatened with homelessness – and to intervene earlier.

So how does the new Act help? What does it mean for the people of Birmingham who are homeless or at risk of homelessness? 

The Act requires a fundamental change to the way the Council delivers its homeless support and advice services.

From 3 April 2018, new legal duties mean the Council must:  

  • provide advice and carry out prevention work, so that where possible, people can be supported to remain in their current home;
  • offer everyone who is homeless or at risk of homelessness access to meaningful help, irrespective of their priority need status, as long as they are eligible for assistance; and,
  • carry out prevention and relief work for anyone threatened with homelessness within 56 days (up from the current 28 days).

If you are homeless or at risk of homelessness or work with someone who is please use these web pages to find advice about the options available to you and how to get help.

Please seek help and advice as soon as you think you may at risk of losing your home.  This will give us more time to prevent you becoming homeless or to help you to find somewhere else to live before you do.

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