Online forms unavailable

Some of our online forms may be unavailable on Saturday 25 November between 7am and 7.30pm due to essential maintenance. We apologise for any inconvenience caused.

Personal Internet Banking

To pay your Council Tax online via personal internet banking, your bank needs the council's:

·         Bank sort code
·         Bank account number
·         Billing reference number.

Payee details: Birmingham City Council
Bank name: Barclays
Sort Code: 20-07-74
Account number: 13545660

Your billing reference number is a 10-digit number starting with ‘5’ and is shown on your bill and/or payment card.

If you receive a revised bill you need to check your billing reference number.  If this number has changed you will need to notify your bank.

Pay by telephone

You can call the 24-hour payment line on 0121 464 2001 and select option 1.  This is an automated telephone answering service. You’ll need your debit or credit card details.

Pay by post

Please make cheques and postal orders payable to ‘Birmingham City Council’. You must write the billing reference number, your name and your postcode on the back and send it to the Council Tax team.

Please do not:

  • Staple, pin or fold cheques
  • Send your payment card, if you have been issued with one
  • Send cash by post.

If you want a receipt, please enclose a stamped self-addressed envelope. We are unable to issue receipts without this. You must allow five working days for your payment to reach us.

Pay at the Post Office or by PayPoint/Payzone 

The front of your bill contains a barcode that can be used to make payments at any Post Office or PayPoint/Payzone outlet.

Simply take the bill together with your payment to any of these locations. If you still have your payment card you can continue to use this also. However, this will not be replaced if lost

You can pay by cash or cheque at the Post Office. If you pay by cheque at the Post Office you must make the cheque payable to ‘Post Office Ltd’. Only cash is accepted at PayPoint or Payzone outlets and there may be a limit to the amount you can pay. A receipt will only be issued on request.

Please call us if you lose your bill or the barcode is no longer readable, we will be able to issue you with a copy of your bill.

If you move house you will be issued with a new bill and your account number will change. Please only use the new bill to make the payment.