Key announcements

Due to essential maintenance, our housing rents online service will be unavailable from Friday 21 January at 5pm until Monday 24 January at 9am. We apologise for any inconvenience. Coronavirus remains a serious health risk. It’s important to stay cautious and help protect yourself and others. Continue to follow national guidance.

Other ways to pay your Council Tax

Personal internet banking

To pay your Council Tax online via personal internet banking, your bank needs the council's:

  • Payee details: Birmingham City Council
  • Bank name: Barclays
  • Sort Code: 20-07-90
  • Account number: 13545660
  • Your billing reference number

Your billing reference number is a 10-digit number starting with ‘5’ and is shown on your bill and/or payment card.

If you receive a revised bill you need to check your billing reference number.  If this number has changed you will need to notify your bank.

Pay by telephone

You can call the 24-hour payment line on 0121 464 2001 and select option 1.  This is an automated telephone answering service. You’ll need your debit or credit card details and the billing reference number.

Pay by post

Please make cheques and postal orders payable to ‘Birmingham City Council’. You must write the billing reference number, your name and your postcode on the back and send it to the Council Tax team at the address below:

Birmingham City Council
Council Tax
PO Box 5
B4 7AB

Please do not:

  • Staple, pin or fold cheques
  • Send your payment card, if you have been issued with one
  • Send cash by post.

If you want a receipt, please enclose a stamped self-addressed envelope. We are unable to issue receipts without this. You must allow five working days for your payment to reach us.

Pay at the Post Office or by PayPoint/Payzone 

During the Covid-19 epidemic and government advice regarding social distancing, if possible, please pay by one of the other methods at this time.

The front of your bill contains a barcode that can be used to make payments at any Post Office or PayPoint/Payzone outlet.

Simply take the bill together with your payment to any of these locations. If you still have your payment card you can continue to use this also. However, this will not be replaced if lost

You can pay by cash or cheque at the Post Office. If you pay by cheque at the Post Office you must make the cheque payable to ‘Post Office Counters Ltd’. Only cash is accepted at PayPoint or Payzone outlets and there may be a limit to the amount you can pay. A receipt will only be issued on request.

Please call us on 0121 303 1113 if you lose your bill or the barcode is no longer readable, we will be able to issue you with a copy of your bill.

If you move house you will be issued with a new bill and your account number will change. Please only use the new bill to make the payment.

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