Key announcements this weekend

Due to essential maintenance, some of our forms will be unavailable. We apologise for any inconvenience. As a result of the current industrial action we have temporarily introduced fortnightly waste collections. Find out your collection day:

Hackney carriage (taxi) and private hire complaint or incident form

If you are unfortunate enough to have cause for complaint about a Birmingham Licence holder, you may choose to take up your complaint with the driver/operator directly or alternatively complete this form.

In order to assist you we need as much detail as possible to be able to identify the person/vehicle; such as drivers badge number, vehicle registration number, vehicle licence plate number.

The form will take a few minutes to fill in. We shall respond to your enquiry within 5 working days.

By submitting this form you agree to Birmingham City Council processing your data in accordance with our terms and conditions and privacy statement.

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