Missed bin collections

We are aware of an increase in the number of missed collections across the city. We want to reassure you that we are working hard to collect all outstanding collections as quickly as possible. Read more on reporting missed collections

Hackney carriage (taxi) and private hire complaint or incident form

If you are unfortunate enough to have cause for complaint about a Birmingham Licence holder, you may choose to take up your complaint with the driver/operator directly or alternatively complete this form.

In order to assist you we need as much detail as possible to be able to identify the person/vehicle; such as drivers badge number, vehicle registration number, vehicle licence plate number.

The form will take a few minutes to fill in. We shall respond to your enquiry within 5 working days.

By submitting this form you agree to Birmingham City Council processing your data in accordance with our terms and conditions and privacy statement.

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