Key announcements

Due to scheduled maintenance, our online services for council tax, benefits, and test and trace will be unavailable on Thursday 28 October between 6:30pm and 10pm. We apologise for any inconvenience. Coronavirus remains a serious health risk. It’s important to stay cautious and help protect yourself and others. Continue to follow national guidance.

Housing Needs Assessment Enquiry

If you have made a homeless application but have not yet had a decision and wish to contact the officer who is looking into your case then please use the form below. 

If you need to book a home options interview  - Book housing needs assessment

If you have had a homeless decision that you are not happy with  - Request a homeless application decision review

If you have an enquiry relating to your temporary accommodation - Enquiry about your temporary accommodation

By submitting this form you agree to Birmingham City Council processing your data in accordance with our terms and conditions and privacy statement.

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