Welcome to birmingham.gov.uk

Welcome to birmingham.gov.uk

E-mail and text notification of overdue and reserved items

Can we contact you by e-mail or text message?

If you would like to be notified by e-mail or text message that your reserved item is ready for collection or that you have items overdue for return, please give us your e-mail address and/or mobile phone number.

Overdue notification

You can now receive your overdue notices by e-mail if you tell us your e-mail address.
Please contact any library to do this.

Once your address is recorded, you can change it at any time by going to Your Details in the online catalogue.


We can now e-mail or text you when a reserved item is ready to be collected from your chosen pick-up library.

Please make sure we have your correct e-mail address and mobile phone number.

When you reserve online, you will be given the choice of

  • No notification
  • E-mail notification
  • Text message
and the opportunity to update your contact details.

If you would prefer a printed notification to be posted to you, please place your reservation with a member of staff and pay the appropriate charge.