Welcome to birmingham.gov.uk

Due to essential maintenance work being carried out, some of our forms may be unavailable from 5pm on Friday 27th May until 8am on Tuesday 31st May. We apologise for any inconvenience this may cause.

Welcome to birmingham.gov.uk

Contact Housing Services

Across Birmingham our housing teams provide support and services to council tenants.
Below are links to useful online forms and related information, as well as contact details for housing services.

Do it online

Council services available online, 24/7

Repairs

Online: Report a repair
Online: Enquire about a repair
Tel: 0800 073 3333 - free on mobile or landline

Rent Service

Online: Pay your rent
Email: rent@birmingham.gov.uk
Tel: 0121 675 2006

Services for Council Tenants

including housing benefit, antisocial behaviour, tenancy matters, resident involvement...

Or if the website can't help you, call us on 0121 464 4700.

  • Repairs - choose Option 1
  • Applications and transfers - choose Option 2
  • Birmingham Home Choice - choose Option 3
  • Antisocial Behaviour - choose Option 4
  • All other housing enquiries - choose Option 5

Finding a Home

Do you have a compliment, complaint or comment about a housing service?

  • Visit our 'Your Views' page to tell us what you think of our services. It’s always great for us to hear when things go right but crucially, it’s important for us to know if we get things wrong.