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Welcome to birmingham.gov.uk

Benefit Payment dates for tenants and landlords

From this page you can view benefit payment dates, and find information on rent arrears, claim and payment status and overpayments.

If you are looking for specific information about Local Housing Allowance (LHA), please see our dedicated page.

Payment Dates

Please see below the Housing Benefit payment dates for 2016/17

Please allow 24 hours from the expected payment date before you make an enquiry.



Date you should expect to receive payment by:

Period payment covers:

This will be paid on:

Payment will be made by:

Future payments will be made:

BACS:

Cheque:

From:

To:

28/03/2016

Direct to Landlord

4 Weeks in Arrears

01/04/16 or 04/04/16

04/04/2016

07/03/2016

03/04/2016

28/03/2016

Direct to Tenant

2 Weeks in Arrears

01/04/16 or 04/04/16

04/04/2016

21/03/2016

03/04/2016

11/04/2016

Direct to Tenant

2 Weeks in Arrears

15/04/2016

18/04/2016

04/04/2016

17/04/2016

25/04/2016

Direct to Landlord

4 Weeks in Arrears

29/04/2016

02/05/2016

04/04/2016

01/05/2016

25/04/2016

Direct to Tenant

2 Weeks in Arrears

29/04/2016

02/05/2016

18/04/2016

01/05/2016

09/05/2016

Direct to Tenant

2 Weeks in Arrears

13/05/2016

16/05/2016

02/05/2016

15/05/2016

23/05/2016

Direct to Landlord

4 Weeks in Arrears

27/05/2016

30/05/2016

02/05/2016

29/05/2016

23/05/2016

Direct to Tenant

2 Weeks in Arrears

27/05/2016

30/05/2016

16/05/2016

29/05/2016

06/06/2016

Direct to Tenant

2 Weeks in Arrears

10/06/2016

13/06/2016

30/05/2016

12/06/2016

20/06/2016

Direct to Landlord

4 Weeks in Arrears

24/06/2016

27/06/2016

30/05/2016

26/06/2016

20/06/2016

Direct to Tenant

2 Weeks in Arrears

24/06/2016

27/06/2016

13/06/2016

26/06/2016

04/07/2016

Direct to Tenant

2 Weeks in Arrears

08/07/2016

11/07/2016

27/06/2016

10/07/2016

18/07/2016

Direct to Landlord

4 Weeks in Arrears

22/07/2016

25/07/2016

27/06/2016

24/07/2016

18/07/2016

Direct to Tenant

2 Weeks in Arrears

22/07/2016

25/07/2016

11/07/2016

24/07/2016

01/08/2016

Direct to Tenant

2 Weeks in Arrears

05/08/2016

08/08/2016

25/07/2016

07/08/2016

15/08/2016

Direct to Landlord

4 Weeks in Arrears

19/08/2016

22/08/2016

25/07/2016

21/08/2016

15/08/2016

Direct to Tenant

2 Weeks in Arrears

19/08/2016

22/08/2016

08/08/2016

21/08/2016

29/08/2016

Direct to Tenant

2 Weeks in Arrears

02/09/2016

05/09/2016

22/08/2016

04/09/2016

12/09/2016

Direct to Landlord

4 Weeks in Arrears

16/09/2016

19/09/2016

22/08/2016

18/09/2016

12/09/2016

Direct to Tenant

2 Weeks in Arrears

16/09/2016

19/09/2016

05/09/2016

18/09/2016

26/09/2016

Direct to Tenant

2 Weeks in Arrears

30/09/2016

03/10/2016

19/09/2016

02/10/2016

10/10/2016

Direct to Landlord

4 Weeks in Arrears

14/10/2016

17/10/2016

19/09/2016

16/10/2016

10/10/2016

Direct to Tenant

2 Weeks in Arrears

14/10/2016

17/10/2016

03/10/2016

16/10/2016

24/10/2016

Direct to Tenant

2 Weeks in Arrears

28/10/2016

31/10/2016

17/10/2016

30/10/2016

07/11/2016

Direct to Landlord

4 Weeks in Arrears

11/11/2016

14/11/2016

17/10/2016

13/11/2016

07/11/2016

Direct to Tenant

2 Weeks in Arrears

11/11/2016

14/11/2016

31/10/2016

13/11/2016

21/11/2016

Direct to Tenant

2 Weeks in Arrears

25/11/2016

28/11/2016

14/11/2016

27/11/2016

05/12/2016

Direct to Landlord

4 Weeks in Arrears

09/12/2016

12/12/2016

14/11/2016

11/12/2016

05/12/2016

Direct to Tenant

2 Weeks in Arrears

09/12/2016

12/12/2016

28/11/2016

11/12/2016

19/12/2016

Direct to Tenant

2 Weeks in Arrears

23/12/2016

26/12/2016

12/12/2016

25/12/2016

02/01/2017

Direct to Landlord

4 Weeks in Arrears

06/01/2017

09/01/2017

12/12/2016

08/01/2017

02/01/2017

Direct to Tenant

2 Weeks in Arrears

06/01/2017

09/01/2017

26/12/2016

08/01/2017

16/01/2017

Direct to Tenant

2 Weeks in Arrears

20/01/2017

23/01/2017

09/01/2017

22/01/2017

30/01/2017

Direct to Landlord

4 Weeks in Arrears

03/02/2017

06/02/2017

09/01/2017

05/02/2017

30/01/2017

Direct to Tenant

2 Weeks in Arrears

03/02/2017

06/02/2017

23/01/2017

05/02/2017

13/02/2017

Direct to Tenant

2 Weeks in Arrears

17/02/2017

20/02/2017

06/02/2017

19/02/2017

27/02/2017

Direct to Landlord

4 Weeks in Arrears

03/03/2017

06/03/2017

06/02/2017

05/03/2017

27/02/2017

Direct to Tenant

2 Weeks in Arrears

03/03/2017

06/03/2017

20/02/2017

05/03/2017

13/03/2017

Direct to Tenant

2 Weeks in Arrears

17/03/2017

20/03/2017

06/03/2017

19/03/2017

27/03/2017

Direct to Landlord

4 Weeks in Arrears

31/03/2017

03/04/2017

06/03/2017

02/04/2017

27/03/2017

Direct to Tenant

2 Weeks in Arrears

31/03/2017

03/04/2017

20/03/2017

02/04/2017


If the “processed date” falls on a Bank Holiday, we may bring it forward to try to avoid any delay in you being paid. We will announce this on the website or, if you have signed up for the service, we will send you an email alert.


If you are paid by cheque, it will take longer for the payment to reach your bank account. Changing your payment method to BACs (payment straight to your bank account) will mean you get your payment sooner. This is also a more secure method of payment.

Rent Arrears

If you have a tenant who is in receipt of or has claimed HB/LHA and who is in arrears, in the first instance you should speak to your tenant and try to agree payment terms. If your tenant is experiencing financial difficulties, you should advise them to contact the Benefit Service directly on 0121 464 7000.


If, after having spoken to them, your tenant remains in arrears, and this is 8 weeks or more, you should contact us by email or in writing (see details at the foot of this page) so we can consider paying you directly. You will need to provide the following information when you contact us:

  • Landlord code
  • Full name and address
  • Tenant’s full name and address
  • Weekly rent payable
  • Amount of arrears
  • Date court action planned/started
  • Your preferred method of contact and the appropriate details

Claim and Payment Status

As a landlord, we can only share information regarding your tenant’s claim if they have given their permission and you can provide the following information when you contact us:

  • Your name and / or company name
  • Your address and / or company address
  • Your tenant’s name and address
  • Your landlord code if you have one

If the claimant has given permission, we can tell you

  • If they have claimed or renewed their claim for HB/LHA – if we have received a form and the date we received it
  • If we have made a decision on the claim – we can tell you if they are entitled to benefit, but if they are not, we cannot give you the reasons
  • If we have made a payment to your tenant – when the payment was made and the dates it covers
  • If we need more information in order make a decision on the claim – we can tell you that we have written to the claimant asking for this information, but we cannot tell you what we have asked for

If you have received a benefit decision notice and the amount stated on it is not what you were expecting, you can email us, ring us or write to us (see details at the foot of this page).

Please remember that HB/LHA is a means tested benefit and your tenant may therefore not be entitled to benefit covering the full rent.

If you were expecting payment by a certain date and have not received it, please note that it can take up to five working days for your account to be credited. If you still haven’t received payment at this time, please contact us.

If a tenant has left your property but you are still receiving payment, you must let us know as soon as possible in order to prevent overpayments. You can either email us or you can write to us (see details at the foot of this page).


If we make a decision on a claim and you disagree with it, as a landlord you have no right of appeal. This is because the decision is made on the tenant’s claim and it would be up to them to appeal.

Overpayments

Sometimes a tenant will be overpaid HB/LHA. If we decide that the landlord is responsible for causing the overpayment (for example, where a tenant has moved out), then we can recover that overpayment from the landlord. This can be done either by deduction from HB/LHA the landlord receives for other tenants, or where this is not possible, by invoice.

We will write to you and let you know if this happens. If you need further in regarding the letter you can email us or write to us (see details at the foot of this page).

If we have sent you an invoice and you cannot afford the balance, please contact us on 0121 464 8248 to make a payment arrangement.

Landlords’ Forum and Accommodate Newsletter

Meetings are held quarterly. The Forum aims to aid, inform and guide private landlords in Birmingham, as well as giving them a platform to discuss issues that affect them directly.

Landlords who want to be involved should email landlord.liaison@birmingham.gov.uk

Copies of the Accommodate Newsletter are available here

Contact us

By telephone: 0121 464 7000

By email: ptmailbox@birmingham.gov.uk

By post:

Benefit Service
Birmingham City Council
PO Box 8267
Birmingham
B4 7XF